Shakespeare Line - Customer Information & Other Facilities

CUSTOMER INFORMATION AND OTHER FACILITIES - Shakespeare Line 'dot com ' the website for the 'The Shakespeare Line' - the Birmingham to Stratford-upon-Avon railway line - page updated 14/08/06

(this website is sponsored by the Shakespeare Line Promotion Group)

Please Note : Whilst this is a text only page, it lists images accessible through the mixed text & graphics page. If you want to see the relevant image please click the link against the appropriate description.

This page illustrates a selection of Customer Information & Other Facilities that may be provided at the stations along the Shakespeare Line.

However, not every station along the line is equipped with all the facilities detailed here.

The aim of this feature is to give customers a flavour of what they should look out for.

The line has a mix of stations ranging from the busy city/town stations serving several train routes, to outer suburban stations and un-manned rural stations so facilities vary from station to station. Much depends upon what funding allows and hence the progress in installing additional modern facilities.

Although not illustrated here, some stations are equipped with automated public address facilities giving train announcements. This may be in conjunction with information screens or "stand alone".

Train Information Screens - giving Customer Information. Features revolving banner descriptions of train calling stations. This is supported with automated public address facility giving train announcements
- Click to to see example of screen installed at Stratford station
- Click to see example of screen installed at Snow Hill station

Help Point Telephones - These have been installed at a number of stations. Passengers may use them to get train announcements and/or as an emergency telephone
- Click to see examples of two help points installed at Tyseley & Hall Green respectively.

Local Information Points - These notices appear at certain stations on the route and give local information to passengers including a map. So visitors arriving at a station have some idea where they are in relation to the nearby town etc.
- Click to see example of a notice at Stratford

Booking Office - traditional manned booking offices with leaflet racks and posters
- Click to see photograph of Hall Green station booking office & waiting room
- Click to see photograph of Tyseley station booking hall
- Click to see photograph of Moor Street station booking hall and information point

Traditional Station Timetable and Notice Boards
- Click to see example of a notice board at Whitlocks End
- Click to see example of a notice board at The Lakes

Permit to Travel and Other Information - Several manned stations have "permit to travel" machines for use when the station may be un-manned. Details of how to use are given, together with other information
- Click to see example of a permit to travel machine at Hall Green

Car Park Emergency Help Point- installed in some station car parks
- Click to see example of a car park emergency help point at Whitlocks End station car park

Blue Badge Disabled Car Parking spaces available in many station car parks
- Click to see an example at Whitlocks End station car park

Request Stop! Trains only stop at some rural stations along the line by request to the driver or guard
- Click to see example at The Lakes

Rail-Bus Interchange & Disabled Parking
- Click to see example at Shirley

Through Train Services - To see an indication sign for trains over the footbridge & a Shakespeare Line train bound for Worcester Shrub Hill
- Click to see eaxample at Shirley

Platform & Ticket Information - especially important at unstaffed stations
- Click to see example at Henley

Reproduction of this Web site, in whole or in part, in any form or medium without express written permission from the Shakespeare Line Promotion Group is prohibited.

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